Google executives warn that if the company adopts AI chat technology too quickly


The artificial intelligence chatbot ChatGPT, made available to the public at the end of November and soon became a Twitter phenomenon, is generating a lot of talk among Google personnel.

Some still determine Google’s position in the competition to develop intelligent chatbots that respond to consumer inquiries. After all, Google has long marketed itself as an AI pioneer, and its primary business is web search. The acronym LaMDA, which stands for Language Model for Dialogue Applications, refers to Google’s conversational technology.

Employees express concerns about the company’s competitive edge in AI at a recent all-hands meeting in light of the surprising success of ChatGPT, which was introduced by OpenAI, a San Francisco-based startup financed by Microsoft.

Given that Lamda has been available for some time, was this a missed opportunity for Google? Read one of the most popular queries from the meeting last week.

AI chat technology; image from CNBC

In response to the query, Jeff Dean, the longtime leader of Google’s AI division, and Sundar Pichai, the CEO of Alphabet, said that while their business has comparable capabilities, the cost, if something goes wrong, would be higher since consumers have to trust the responses they receive from Google.

While ChatGPT recently passed 1 million members, billions of people use Google’s search engine worldwide.

Dean added, “This certainly fills a need that people appear to have, but it’s also crucial to know that these models have specific problems.”

A Google spokesman did not immediately answer an inquiry for comment.

On Monday, Morgan Stanley released research on the subject, examining whether ChatGPT threatens Google. Language model market share loss might “damage Google’s position as the entry point for individuals on the Internet,” according to Brian Nowak, the bank’s chief analyst on Alphabet.

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